Privacy Policy for TrekDividend.com
1. Introduction
TrekDividend.com (“we,” “us,” or “our”) is committed to safeguarding the personal data and privacy of our users. We respect your privacy rights and are dedicated to maintaining transparency and accountability in how we collect, use, disclose, and protect your personal information. This Privacy Policy outlines our data processing activities and demonstrates our adherence to applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as amended.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy governs the collection and processing of personal data through your use of our website available at trekdividend.com (the “Site”) and any related services we may provide.
For the purposes of GDPR and other applicable data protection legislation, TrekDividend.com acts as the data controller when determining the means and purposes of processing your personal data.
3. Categories of Personal Data We Collect and Process
We collect the following categories of personal data, either directly from you, automatically through your interactions with our services, or from authorized third-party sources:
a) Usage Data
This includes information on how users interact with trekdividend.com, such as IP address, browser type, operating system, referring URLs, time and date of visits, page interactions, and session duration.
b) Account Data
When you create an account or communicate with us via online forms, we collect data such as your full name, postal address, email address, and phone number.
c) Profile Data
Derived from your interactions and site usage, this includes preference selections, purchase history, user behavior metrics, and settings.
d) Communication Data
We record information contained in your messages to us, including customer service interactions, support requests, and any correspondence history.
e) Technical Data
Collected via your device and browser, this may include device identifiers, network information, language settings, time zone, browser version, screen resolution, and plug-in types.
f) Transaction Data
Where applicable, we collect details related to payments made through the Site such as partial payment details (excluding full credit card information), billing details, shipping addresses, and related correspondence.
g) Preference Data
Includes information about your marketing preferences, opt-in consents, and expressed interests in product categories or site features.
4. Legal Bases for Processing Your Personal Data
Under GDPR, we process your personal data only where we have a lawful basis to do so. These bases may include:
– Consent: When you voluntarily give us your explicit, informed consent for specific processing activities.
– Performance of a Contract: When processing is necessary to fulfill obligations under a contract with you.
– Legal Obligation: When processing is required to meet legal or regulatory obligations.
– Legitimate Interest: When processing is necessary for our legitimate interests, and these interests do not override your fundamental rights and freedoms, such as for the improvement of our services, fraud prevention, and direct marketing for existing users.
Under CCPA, we may collect and use your data as a “business” for purposes consistent with consumer expectations and rights as described herein.
5. Your Data Protection Rights
We respect your rights under applicable data protection laws. Subject to legal limitations and verifications, you have the following rights:
– Right of Access: You have the right to request a copy of your personal data held by us.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request the deletion of your personal data.
– Right to Restrict Processing: You can request restricted processing under certain conditions.
– Right to Data Portability: You may request a portable copy of your personal data that you provided to us.
– Right to Object: You can object to processing based on our legitimate interests, or to marketing communications.
– Right to Non-Discrimination: Under the CCPA, you are entitled to exercise your rights without discriminatory treatment.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to ensure the confidentiality, integrity, and availability of your personal data. Our security measures include:
– Data encryption in transit and at rest;
– Role-based access permissions;
– Secure authentication practices;
– Regular data backups and disaster recovery protocols;
– Employee training in data protection and security awareness.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission or storage can be guaranteed secure.
7. International Data Transfers
Your data may be transferred to, and stored at, destinations outside of your jurisdiction, including outside the European Economic Area (“EEA”). Where such transfers occur, we ensure appropriate safeguards are in place, such as:
– Data Protection Adequacy Decisions by the European Commission;
– Standard Contractual Clauses approved by the European Commission;
– Binding corporate rules;
– Other lawful transfer mechanisms as permitted under applicable law.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, regulatory, contractual, accounting, or reporting requirements.
Examples of retention timeframes include:
– Account Data: Retained for the duration of the user’s account and thereafter for a period up to seven (7) years for audit and compliance purposes.
– Transaction Data: Retained for up to seven (7) years in line with tax and contractual obligations.
– Communication Data: Retained for up to three (3) years from the time of last correspondence.
– Technical & Usage Data: Retained for up to two (2) years for analytics and service improvement.
9. Cookie Policy
TrekDividend.com uses cookies and similar tracking technologies to enhance user experience, measure engagement, and deliver personalized services. We use the following categories of cookies:
– Essential Cookies: Necessary for the functioning of the Site and provision of core services.
– Functional Cookies: Enhance usability and remember user preferences.
– Analytics Cookies: Measure website usage and performance through tools such as Google Analytics.
– Performance Cookies: Facilitate performance analysis and help us continually improve our services.
You can read detailed information in our separate Cookie Notice available on trekdividend.com.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA, we provide users with the ability to manage their cookie preferences.
Visitors from jurisdictions requiring consent (e.g., EU) are presented with a cookie consent mechanism enabling explicit opt-in to non-essential cookies. You may at any time withdraw or modify your cookie preferences through our cookie management platform or browser settings.
Under CCPA, users may opt-out of the “sale” of personal information, which includes certain data sharing via analytics or advertising cookies. TrekDividend.com does not sell personal data for monetary gain.
11. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that we inadvertently collected data from a child under 13, we will promptly delete the data. Parents or guardians who believe their child’s personal information was provided without consent are encouraged to contact us at [email protected].
12. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in legislative, technical, or operational requirements. Any updates will be made available through trekdividend.com, and where required by law, we will notify you through appropriate means, which may include email communication or prominent website notices.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data subject rights, please contact us:
Email: [email protected]
Postal Address:
[Contact address to be added if applicable]
TrekDividend.com is committed to full compliance with applicable data privacy laws, including GDPR and CCPA. We are here to ensure your personal data is handled responsibly and transparently.
