Privacy Policy - Trekdividend

1. Introduction

TrekDividend, accessible via trekdividend.com (“Website”), is deeply committed to safeguarding the privacy and personal data of all users who interact with our platform. We understand the importance of privacy and data protection and operate in full compliance with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data privacy laws. This Privacy Policy outlines how TrekDividend collects, uses, secures, and shares your personal data, as well as your rights in relation to that data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through your use of trekdividend.com and related services. TrekDividend acts as the “data controller” as defined by the GDPR and assumes responsibility for your personal data when you choose to engage with us, whether by browsing our Website, creating an account, or contacting us for support. By using the Website, you acknowledge the practices outlined herein.

3. Categories of Data Processed

We may collect, use, store, and transfer different categories of personal data, including but not limited to:

a) Usage Data
Includes details about how you use trekdividend.com, such as your IP address, browser type/version, operating system, referral sources, page views, session length, and navigation paths.

b) Account Data
Includes your first and last name, billing/shipping addresses, telephone number, email address, and other identifiers submitted when registering or updating your account.

c) Profile Data
Includes your username, password, preferences, purchase history, investment behavior, and user settings.

d) Communication Data
Includes records of your interactions with us, such as emails, support tickets, and other contact-related correspondences.

e) Technical Data
Includes device information (e.g., device type, operating systems, hardware specs), IP addresses, browser plug-in types/versions, time zone settings, and other system-related data.

f) Transaction Data
Includes details of payments made to and from you, product and service details, and shipment or fulfillment-related information.

g) Preference Data
Includes your preferences regarding marketing, newsletters, updates, promotional content, and interest in specific products or services.

4. Legal Bases for Processing

We process your personal data lawfully, fairly, and transparently. The legal bases for processing under GDPR and CCPA include:

– Consent: Where you have given clear consent for us to process your personal data for one or more specific purposes.
– Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take pre-contractual steps at your request.
– Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., fraud prevention, service improvement), and not overridden by your interests or fundamental rights.
– Legal Obligation: Where we are required to process your data in order to comply with legal obligations.

5. Your Rights Under GDPR and CCPA

As a user, subject to legal limitations, you retain the following rights concerning your personal data:

– Right of Access: You have the right to request copies of your personal data.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” where applicable.
– Right to Restriction of Processing: You can ask us to restrict the processing of your data under certain conditions.
– Right to Data Portability: You may request to receive your data in a structured, commonly used digital format and transmit it to another controller.
– Right to Object: You may object to processing based on our legitimate interests.
– Right to Withdraw Consent: You may withdraw previously given consent at any time.
– Right to Opt Out of Selling Personal Data (under CCPA): California residents may opt out of the sale of their personal data.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement industry-standard and robust technical and organizational safeguards to secure your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

– SSL/TLS encryption of data in transit
– Access control via least-privilege principles
– Secure data storage and regular back-ups
– Two-factor authentication for administrative accounts
– Ongoing employee training on data protection protocols

Despite these precautions, no internet-based platform can be fully secure. You are encouraged to use unique, secure credentials and notify us immediately of any suspicious activity.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs), adequacy determinations by the European Commission, or compliance with equivalent data protection standards.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements:

– Usage & Technical Data: retained for 6–12 months
– Account & Profile Data: as long as the account is active or until deletion is requested
– Transaction Data: retained for up to 7 years to comply with tax and regulatory obligations
– Communication Records: retained for up to 3 years
– Marketing Preferences: until consent is withdrawn

When data is no longer necessary, we securely erase or anonymize it.

9. Cookie Policy

Our Website utilizes cookies and similar technologies. Cookies are small data files stored on your device that help improve our services. The categories include:

– Essential Cookies: Required for basic functionality (e.g., login, security, session management)
– Functional Cookies: Enable enhanced features (e.g., saved preferences)
– Analytics Cookies: Collect aggregated usage data to analyze and improve site performance
– Performance Cookies: Monitor visitor interactions and technical performance

10. Cookie Management & Regulatory Compliance

Upon your first visit to trekdividend.com, you are presented with a cookie consent banner enabling you to accept, reject, or customize your preferences in line with GDPR and CCPA. You may also manage or withdraw your consent at any time through the cookie settings link provided on our site. Most browsers also allow you to control cookie handling through their settings.

11. Children’s Privacy

TrekDividend does not knowingly collect or solicit personal data from children under the age of 13. If a parent or guardian believes we have collected such data without consent, please contact us at [email protected] and we will promptly remove the information.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated directly via email (where consent is given) or through an on-site notification on trekdividend.com. Please review the policy periodically to ensure awareness of any updates.

13. Contact Information

If you have any questions regarding this Privacy Policy, your data rights, or our privacy practices, please contact us at:

TrekDividend
Email: [email protected]

We are committed to protecting your personal data and upholding your rights under applicable data protection laws. Please do not hesitate to reach out should you have any concerns regarding your privacy on trekdividend.com.